eSys Agency

Cookie Policy

Which cookies we use and how you can control them.

Updated: October 2026Swiss law

This is a courtesy translation. In the event of any discrepancy, the German version shall prevail. Read the German version

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They make it possible to recognise your device and to save preferences. The browser’s local storage works in a similar way. Cookies are distinguished by origin (first-party, third-party) and duration (session, persistent).

2. Categories used

  • Necessary — security, sign-in and your cookie choice; always active, no consent required
  • Analytics — Google Analytics 4, only after your consent
  • Marketing — not currently in use

We also use Ahrefs Web Analytics: these statistics work without cookies and without recognising individual visitors and therefore do not require consent.

3. Cookies used

Necessary — for all visitors

esys-cookie-consent-v1esysagency.ch (local storage) — stores your cookie choice — until you change or delete it
__cf_bmCloudflare — bot detection and protection against attacks — 30 minutes
cf_clearanceCloudflare — only after a security check, confirms that it was passed — up to 1 year
esys_radesysagency.ch — only for the Wheel of Fortune, prevents multiple spins — 12 months
esys_vertrag_gateesysagency.ch — only after entering the access code for a protected page — 30 days

Necessary — only when signed in (client portal, team)

esys_portalSign-in session in the client portal — 12 hours, or 30 days with “stay signed in”
esys_portal_pending, esys_mfa_pendingIntermediate sign-in step (code confirmation) — 10 minutes
esys_portal_td, esys_td“Trust this device” (optional) — 30 days
esys_pk_chalSecurity check when signing in with a passkey — 5 minutes
portal_langSelected language of the client portal — 12 months
payload-tokenSign-in session for staff — until sign-out or expiry of the session

Analytics — only with consent

_gaGoogle Analytics 4 — distinguishing visitors — 2 years
_ga_<ID>Google Analytics 4 — session state — 2 years

Marketing

We currently do not use any marketing or advertising cookies (e.g. Google Ads, Meta Pixel). The “Marketing” category in the cookie banner is reserved for possible future use — if it is activated, we will update this list beforehand.

4. Third parties & external content

  • Cloudflare (USA) — security cookies and Turnstile spam protection on forms
  • Google (Ireland/USA) — Analytics only after consent; without consent only cookieless signals without recognition (Consent Mode v2)
  • YouTube (Google) — the video is only loaded when you click on it; from then on YouTube may set its own cookies. The preview image may be loaded from Google servers
  • Google Maps — the map on the contact page is loaded by Google; Google may set cookies and receives your IP address
  • Ahrefs (Singapore) — statistics without cookies

Transfers to the USA are based on the Swiss-U.S. Data Privacy Framework or on standard contractual clauses. Details in our Privacy Policy.

5. Consent

A cookie banner appears on your first visit. Without consent, only necessary cookies are set — analytics cookies only after your express consent.

  • Accept all — analytics (and, in future, marketing) are activated
  • Necessary only — only technically required cookies are set
  • Customise — switch individual categories on or off as you wish

You can change or withdraw your choice at any time via the “Cookie settings” link in the footer or here: . The website also works without consent to optional cookies.

6. Managing & deleting cookies

  • Chrome: Settings → Privacy and security → Third-party cookies or Site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Edge: Settings → Cookies and site permissions → Manage cookies
  • Safari (macOS): Settings → Privacy → Manage Website Data
  • Safari (iOS): Settings → Apps → Safari → Clear History and Website Data

You can also deactivate Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout.

7. Effects of deactivation

  • Necessary cookies blocked: signing in to the client portal, forms or spam protection may not work
  • Analytics cookies declined: no effect on the use of the website
  • Stored choice deleted: the cookie banner appears again on your next visit

8. Cookie storage period

  • Session and security cookies — 5 minutes to 12 hours
  • Sign-in with “stay signed in” or “Trust this device” — 30 days
  • Wheel of Fortune, portal language, Cloudflare check — up to 12 months
  • Google Analytics — 2 years (cookie), analytics data 14 months
  • Your cookie choice — until you change it or clear the browser storage
NoteRegardless of the stated duration, you can delete cookies manually via your browser at any time.

9. Your rights

  • Refuse consent — decline all non-necessary cookies
  • Withdraw consent — at any time with effect for the future
  • Request access — which data we process via cookies
  • Request erasure of personal data stored via cookies
Contact & complaintsTo exercise your rights: kontakt@esysagency.ch. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC, edoeb.admin.ch).

10. Contact & changes

eSys Agency adapts this cookie policy when the technologies, services or legal requirements used change. The current version at esysagency.ch/cookie-richtlinie applies.

Contact: kontakt@esysagency.ch · Phone: 044 554 91 91

Questions?

We are happy to answer your questions about these terms.

kontakt@esysagency.ch044 554 91 91