eSys Agency
This is a courtesy translation. In the event of any discrepancy, the German version shall prevail. Read the German version

Privacy Policy

Updated: January 2025Swiss law

🏢1. Controller

The controller responsible for data processing under the Swiss Federal Act on Data Protection (revFADP) and, where applicable, the GDPR is:

ControllereSysAgency – Alin Ghiorghiu
OwnerAlin Ghiorghiu
UID/VAT no.CHE-250.946.601
AddressSchürbungertweg 10, 8302 Kloten
Emailkontakt@esysagency.ch
Phone044 554 91 91

📐2. Principles of data processing

We are committed to lawfulness, purpose limitation, data minimisation, accuracy, storage limitation, and integrity and confidentiality in the processing of personal data.

📇3. What data we collect

Website visits (automatic)

  • •IP address (anonymised after 24h)
  • •Date/time of access, URLs accessed
  • •Browser type, operating system, referrer, amount of data transferred, HTTP status code

Contact form

  • •First and last name, email, phone (optional), company name (optional)
  • •Content of the message and time of the enquiry

Conclusion of a contract

  • •Complete contact and company details, bank details
  • •System access credentials and project materials

Newsletter

Email address with date/time of subscription; double opt-in required.

NoteNo sensitive personal data is collected.

🎯4. Purposes of processing

  • •Performance of contracts and communication
  • •Accounting and statutory obligations
  • •Operation and optimisation of the website
  • •Marketing — only with consent

⚖️5. Legal bases

Processing is based on the performance of a contract (Art. 6(1)(b) GDPR), consent (Art. 6(1)(a) GDPR), a legal obligation (Art. 6(1)(c) GDPR) or legitimate interests (Art. 6(1)(f) GDPR). Consent may be withdrawn at any time by email to kontakt@esysagency.ch.

🔗6. Disclosure to third parties & tools used

Data is not disclosed without express consent, except where required by law. The following processors are used:

  • •Google LLC (Analytics, Ads) — USA (standard contractual clauses)
  • •Meta Platforms — USA (standard contractual clauses)
  • •Cloudflare Inc. — USA (standard contractual clauses)
  • •HostON.ro — EU/Romania
  • •Google Workspace — USA (standard contractual clauses)
International transfersIn these cases, the standard contractual clauses (SCCs) of the European Commission ensure an adequate level of data protection.

🍪7. Cookies & tracking

We distinguish between four categories of cookies:

  • •Strictly necessary cookies — technically required, no consent needed
  • •Analytics cookies (Google Analytics 4) — consent required
  • •Marketing cookies (remarketing) — consent required
  • •Preference cookies — saved settings

Google Analytics records behaviour anonymously; the IP address is truncated. You can object via a browser add-on or our cookie banner. Details: Cookie Policy.

🖥️8. Hosting & servers

The website is hosted by HostON.ro (Romania/EU). SSL/TLS encryption protects data transmission (recognisable by “https://” and the padlock symbol).

✅9. Your rights

Under the revFADP and the GDPR, you have the following rights:

  • •Right of access — which data, for what purpose, how long it is stored
  • •Right to rectification of inaccurate data
  • •Right to erasure, provided there is no statutory retention obligation
  • •Right to restriction of processing
  • •Right to data portability (machine-readable format)
  • •Right to object to processing based on legitimate interests
Exercising your rightsAn informal email to kontakt@esysagency.ch — handled within 30 days (max. 90 days in complex cases). Complaints may be lodged with the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern.

⏳10. Retention period

  • •Contact enquiries: 12 months after the end of the communication
  • •Customer data/contracts: 10 years (Swiss Code of Obligations, CO)
  • •Invoices: 10 years (Swiss tax and commercial law)
  • •Server log files: 7 days (IP anonymisation after 24h)
  • •Newsletter subscriptions: until unsubscribed
  • •Cookie consents: 12 months
  • •Google Analytics: 14 months

🔒11. Data security

Technical measures: SSL/TLS encryption, password-protected access with 2FA, regular updates, daily encrypted backups, Cloudflare firewall, IP anonymisation.

Organisational measures: access restrictions, confidentiality undertakings, regular reviews, access logging. In the event of data security breaches involving a significant risk, the FDPIC will be notified within 72 hours.

✉️12. Changes & contact

We reserve the right to amend this privacy policy. The current version is always available at esysagency.ch/datenschutz. For questions about data processing, please contact us at kontakt@esysagency.ch or by phone on 044 554 91 91.